FAQs

FAQs – The Urban Youth

Here are some frequently asked questions to help you with your shopping experience at The Urban Youth.

1. What is The Urban Youth?

The Urban Youth is a streetwear brand that offers trendy, high-quality fashion designed for individuals who love bold self-expression and urban culture.

2. Where do you ship?

We offer worldwide shipping. Shipping times and rates vary depending on your location.

3. How long does shipping take?

Orders typically arrive within 5-7 days, depending on your location and chosen shipping method. You will receive a tracking link once your order has been shipped.

4. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. Use this tracking number to monitor your order’s progress.

5. What payment methods do you accept?

We accept all major credit and debit cards, UPIs, PayPal, and other secure payment options.

6. Can I modify or cancel my order?

We process orders quickly, so modifications or cancellations may only be possible within a short time after placing your order. Please contact our support team immediately if you need to make changes.

7. What is your return and exchange policy?

We accept returns and exchanges within 7 days of delivery. Items must be unworn, unwashed, and in their original packaging. Visit our Returns & Exchanges page for more details.

8. What if I receive a damaged or incorrect item?

If you receive a defective or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will arrange for a replacement or refund.

9. Do you offer discounts or promotions?

Yes! We frequently offer discounts, promotions, and exclusive deals. Sign up for our newsletter and follow us on social media to stay updated.

10. How can I contact customer support?

For any inquiries, feel free to reach out to us via our Contact Us page or on WhatsApp at +91 8058317388.